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Privacy Policy

Compassionate Souls is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online.

Basic Confidentiality Policy

It is Compassionate Souls policy that personal information, such as your name, postal and e-mail address or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to reply to your request or to handle your complaint).

If you also indicate on our sites that you would like to receive information about Compassionate Souls products or promotions, your personal information will be added to the Compassionate Souls mailing lists. You can indicate your desire when completing one of our contact forms or when you send us e-mail. All those entering online orders will automatically be added to our mailing list.

Types of Information collected
Compassionate Souls collects the following types of information: Name and email address information from those submitting contact forms. Also, our host system does collect anonymous information on our sites visitors as described below (see No Computer Tracking of Identifiable Information).

No areas on our website condition access on the disclosure of individually identifiable information, such as user-password protected areas.

Compassionate Soul's may have a message board where it allows its visitors to post messages, which are then automatically posted on this site, as well as read other visitors messages. We retain the right to delete or otherwise edit these messages as we deem appropriate. In addition, Testimonials which are offered by customers may be used and publicly posted on our web site. These Testimonials will be edited so that the persons identity remains confidential.

Prospect Information Compassionate Souls does not directly solicit any prospect information (prospect information is information about one person submitted by someone else). The only type of prospect information we collect is: if a user asks us to email information to someone else or if someone submits a different person as the party who a product is being shipped to. In any event, prospects have the same rights of access and correction as regular visitors of our website. With the possible exception of your own marketing (sending information that a person requested we send to a prospect), prospect information is only be used for the purposes for which it is submitted. Prospect information will NEVER be shared outside the company with any third parties for any purpose. Prospects also have the same level of choice regarding marketing (at least at the time of first contact) as other individuals who actually visit our website. We do not currently market to prospects other than as discussed above.

Access to Information
If at any time you change your mind and would like to add or remove your name from a Compassionate Souls mailing list, or would like to review or correct your personal information, please email us your requested change. In order for you to gain access to any sensitive information like credit card information, you will be required to provide unique, identifying information that will assure that you are in fact the person whose information you are requesting.

No Release of Information to Third Parties

Personal information will not be released to third parties for any reason. There are no circumstances under which we will provide or sell personal information to third parties.

No Computer Tracking of Identifiable Information

Our computer is not set up to track, collect or distribute personal information about its visitors. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our sites. This information is used only for internal purposes by our staff.

In addition, our web sites track information about the visits to our web sites. For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our web sites, what search site visitors come from, what search terms are used, and what countries those requests come from. These aggregated statistics are used internally to better provide services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information. Some of this information is collected by our host server, and other may be collected by the use of third party tracking software. Any information collected by third party software is password protected on their server and no other party has access to it.

If you have any questions or comments about Compassionate Souls privacy policy, please send us your thoughts on our comment form.

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